Property Management & Accounting integration
RealPage COI compliance integration
Hold RealPage payables for vendors whose insurance fails, community by community. Pikorua Security verifies each vendor's certificate and endorsements against the requirements of every community it serves, then exchanges vendor and payables files with RealPage Accounting on a schedule, so non-compliant vendors are held before the payment batch.
RealPage, Ashford Ridge (community 4471)
Vendor V-10388
Payables hold: COI deficient
Umbrella below the $5,000,000 Ashford Ridge requirement. Held for this community only.
- Vendor
- Clearview Window Cleaning LLC
- Open payables
- 3 invoices, $8,215.00
- GL expiration
- 10/15/2026
- Hold file
- Hold, Ashford Ridge
- Other communities
- Payable at 4 of 5
Written by Pikorua Security Oct 16, 2026, 06:00 AM ET
- Setup time
- 3 to 4 hours
- Connection
- SFTP vendor and payables files
- Fields synced
- 5 fields, 4 trigger events
- Included on
- Professional and Enterprise
Sync fields
What Pikorua Security reads from and writes to RealPage.
| Field | Direction | What happens |
|---|---|---|
| Vendor master | RealPage to Pikorua Security | Vendor ID, legal name and the communities each vendor serves, from a scheduled RealPage Accounting export. |
| Communities and owner entities | RealPage to Pikorua Security | Used to check owner entities and the management company as additional insureds, community by community. |
| Open payables | RealPage to Pikorua Security | Unpaid invoices by vendor and community, read before each payment batch. |
| Vendor insurance expirations | Pikorua Security to RealPage | Verified dates by coverage line in the vendor update file. |
| Hold and release list | Pikorua Security to RealPage | Hold or release per vendor and community, with the reason, delivered with the update file for AP to apply before the batch. |
Trigger events
When the certificate changes, RealPage changes with it.
- Hold
Vendor's general liability expires
Then: The vendor appears on the hold file with every open payable across its communities, and the regional manager is notified.
- Hold
Auto liability below a community's requirement
Then: Held only for the communities that require the higher limit. Every other community keeps paying the vendor.
- Warn
Coverage expiring in 30 days
Then: Broker request at day 30. No hold.
- Release
Renewal verified
Then: Release record in the next file; payables are eligible for the following batch.
Setup
Live in 3 to 4 hours.
5 steps, done by your RealPage administrator and a Pikorua Security Admin together. Nothing to install on your servers beyond the file drop you already control.
SFTP vendor and payables files- 1
Schedule the exports
Your RealPage administrator schedules vendor, community and open payables exports to a Pikorua Security SFTP folder.
- 2
Map communities to requirements
Assign each community, or each owner's portfolio, a requirement template with its limits and named insureds.
- 3
Match vendors
Pikorua Security matches vendor IDs to certificates and lists vendors with nothing on file.
- 4
Agree the update file
Confirm the file layout and who applies it before each payment batch.
- 5
Run the first cycle
Review the first hold file against your current batch before switching on the schedule.
Credentialing and verification are different jobs
RealPage, based in Richardson, Texas, offers vendor credentialing through RealPage Vendor Credentialing, formerly Compliance Depot, which collects certificates, checks required limits and sends expiration reminders and non-compliance notices. Many operators use it. What it does not do for you is read every endorsement page against a specific owner's requirement and hold the payable in accounting when something fails.
Pikorua Security does both, whether or not you also use Vendor Credentialing. The verdict reaches RealPage Accounting as a file your AP team applies before the payment batch, with the reason for every hold written in plain words.
Community-level requirements
Owners rarely ask for the same thing. A conventional garden community may accept $1,000,000 each occurrence; a mid-rise with a pool and a parking deck may require an umbrella and higher auto limits. Pikorua Security holds a vendor only where it fails, so a landscaper who meets the garden community's requirement stays payable there while held at the mid-rise.
Regional managers receive one weekly summary per region: vendors on hold, dollars held, and which brokers have not answered.
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FAQ
RealPage connector questions.
Pikorua Security is compliance software. It verifies certificates and endorsements against your contract requirements; it does not sell insurance or give legal advice.
Do we need RealPage Exchange access?
We use RealPage Vendor Credentialing. Can we keep it?
How often do the files run?
14-day free production trial
Connect RealPage during your 14-day trial.
Upload your current certificates, authorize RealPage, and see which vendors would be on hold today before you switch a single rule on.